Terms of Service

1. Agreement

These Terms of Service (“Terms”) are a contract between you and VIP Grant, doing business as VIPGrant (“VIP Grant,” “VIPGrant,” “we,” “us,” or “our”), a website agency located at 2521 W Elm St, Apt 116, Phoenix, AZ 85017, United States. They govern access to https://vipgrant.com and our design, launch, hosting-coordination, CRM, documents, and related services. By using the site, submitting a form, paying an invoice, or texting us, you agree to these Terms and to our Privacy Policy.

2. Who may use the service

You must be at least 18 years old and able to form a binding contract. If you use VIP Grant on behalf of a business, you represent that you have authority to bind that business.

3. Services

VIP Grant is a website agency. Typical offerings include a paid setup / launch package and optional monthly access to tools described at checkout (site, CRM-style desks, document kits, and related add-ons). Features unlock by the plan you purchase. We may use subcontractors and third-party platforms (hosting, payments, Twilio communications, design tools) to deliver work.

4. Accounts, accuracy, and acceptable use

• Provide accurate business and contact information. You are responsible for activity under your email, phone, and room links.
• Do not misuse the service: no spam, fraud, illegal content, infringement, reverse engineering of non-public systems, or attempts to access other customers’ rooms or data.
• You retain rights in content you provide (logos, copy, photos). You grant VIP Grant a license to use that content solely to perform the contracted work and to display a portfolio piece unless you opt out in writing.

5. Fees, trials, and billing

Setup fees (including the advertised launch fee) and monthly plans are as stated at checkout or on your invoice. Card charges may appear as VIPGrant or as our parent billing descriptor, Cambria Complete. First-month trial or promotional terms, if any, are shown at checkout. You authorize Stripe or PayPal to charge the payment method you provide. Monthly fees already used are generally non-refundable except as in the Refund Policy or a written deal term.

6. Performance promise

Where we offer a 72-hour launch commitment, the clock and deliverables are those confirmed on the close call or invoice. If we miss that agreed window, you may request a setup-fee refund per the Refund Policy. Delays caused by you (missing assets, delayed approvals, illegal or impossible requests) pause the clock.

7. SMS / text terms (Twilio program)

If you provide a mobile number and opt in, you agree to receive SMS/MMS from VIP Grant as described in the Privacy Policy. Message frequency varies. Message and data rates may apply. Reply STOP to opt out; HELP for help. Consent is not required to buy services. Carriers are not liable for delayed or undelivered messages. You represent that you are the subscriber or customary user of the number you provide and that you will not send unlawful content to our numbers.

8. Third-party services

Payments, hosting, telephony, SMS (Twilio), analytics, and similar vendors have their own terms. VIP Grant is not responsible for outages or policy changes of those providers. Service availability depends on internet, hosting, and carrier networks.

9. Disclaimers

THE SERVICE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIP GRANT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the site will be uninterrupted, error-free, or that a website we build will achieve any specific ranking, revenue, or lead volume. Results depend on your market, offer, and follow-through.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIP GRANT AND ITS OWNERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNTS YOU PAID TO VIP GRANT IN THE THREE (3) MONTHS BEFORE THE CLAIM. Some jurisdictions do not allow certain limits; in those places our liability is limited to the fullest extent allowed.

11. Indemnification

You will defend and indemnify VIP Grant against claims arising from your content, your misuse of the service, your violation of law (including TCPA, CAN-SPAM, and similar rules if you message your own customers through tools we provide), or your breach of these Terms.

12. Intellectual property

The VIPGrant name, site design, software, and our templates remain our intellectual property except for deliverables we assign in a written statement of work after full payment. You may not copy our internal desks, scripts, or non-public tools.

13. Termination

We may suspend or terminate access for non-payment, abuse, or legal risk. You may stop using the site at any time and cancel monthly plans as described at checkout or by emailing support. Provisions that should survive (fees owed, IP, disclaimers, liability limits, indemnity, governing law) survive termination.

14. Governing law and disputes

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules. Exclusive venue for disputes is the state or federal courts located in Maricopa County, Arizona, unless applicable law requires otherwise. You and VIP Grant waive class actions to the extent permitted by law. Before filing a claim, you agree to email support@vipgrant.com and wait thirty (30) days for an informal resolution attempt.

15. Changes

We may update these Terms. The Last updated date will change. Continued use after an update constitutes acceptance. If you do not agree, stop using the service and contact us to close your account.

16. Contact

VIP Grant (VIPGrant), 2521 W Elm St, Apt 116, Phoenix, AZ 85017, United States. Phone: 1-844-694-2069. Email: support@vipgrant.com.